The best Supply Chains are the Supply Chains you never notice.

When the products arrive on time, transportation is reliable, warehouses are working and customers are satisfied.

The most succesfull Supply Chains are the ones which are not constantly firefighting, they are the ones silently delivering value through demand driven planning, good forecasting and perfect supplier integration.

But during troubled times, when something goes wrong, Supply Chains come under fire.

If this happens it is important to directly analyse and to understand how a company can manage to direct the Supply Chain into "silence waters" again.

--> When a Supply Chain is successful it is silence, when it breaks it is loud.